Our office staff are available to answer your questions at the following times:

Monday - Friday 7am - 6pm

Saturday 7am - 1pm

Sunday 8am - 12pm

The easiest way is to phone the centre on (02)49543300.

For children over 2.5 years, we will require an assessment to determine the best class to place them in. Assessments are free, and there is no obligation to book after the assessment. Phone the centre to book in a timeslot that we have available for an assessment.

Please note that the customer portal is for current SQUAD swimmers only. If you are a new customer, please phone the centre.

Yes!

Our hydrotherapy pool is 34 degrees.

Our teaching pool is 31 degrees.

Our 25m lap pool is 27 degrees.

We sure do. SwimFIT is the perfect squad for adults of all fitness abilities. SwimFIT runs Monday, Tuesday and Wednesday evenings from 6-7pm. No bookings required.

No, bookings for aqua classes are not required.

Parent & Child - $150 for 10 lessons, or $18 for a casual class.

Learn to Swim - $190 for 10 lessons, or $22 for a casual class.

Please refer to our "Squads" tab for information about squads.

For morning classes, you must cancel BEFORE 8am.

For afternoon classes, you must cancel BEFORE 1pm.

You can find all of our cancellation policies under the "Policies" tab on our website.

All absences must be made through your customer portal on the Coughlan's Swim School app. 

Please refer to our "Policies" tab for detailed information regarding squad absences and make up tokens.

4 months old.

Please ensure your child is wearing a regulation swim nappy, and swimmers they are comfortable in. If you forget a swim nappy, we have some available for purchase at the centre. The adult should also wear comfortable swimwear. We do recommend for the adult to wear a shirt or rash shirt over swimmers, so the child can practise “reaching and grabbing”

Other items to bring include towels and a change of clothes. Caps, goggles and floatation devices are not necessary. We have showers, toilets and change mats available for your use before and after your lesson.

No, we run all year round! We run as normal through all school holidays. We are only closed for major public holidays, and between Christmas - New Year. 

Our Coughlan's Swim School app and customer portal is for enrolled SQUAD swimmers only. Please do not download our app and create an account until your child is enrolled in one of our squad programs.